Welcome to the Patient & Family Advisory Council at MemorialCare Medical Group

Partnerships with patients and families are the foundation of excellence in patient- and family-centered care. At MemorialCare Medical Group, our patients and their families are valued members of their medical care team.

The empowering relationship among patients, families, and health care professionals enables patients to become more aware and better educated about how to contribute to their own well-being. Their concerns and opinions are valued and addressed by an innovative health care culture and approach.

To further develop and enhance these team partnerships, the Patient & Family Advisory Council (PFAC) serves as the voice for patients and their families. Council members include current or former patients or their family members. By sharing personal insights and experiences, council members contribute valuable stories, awareness, perceptions, and understanding to this collaborative partnership.

Learn More About PFAC

Patient & Family Advisory Council Purpose:

To establish a partnership among MemorialCare Medical Group staff, patients and families to ensure there is a collaboration between health care providers, patients and families, and that health care decisions respect and reflect patients’ wants, needs and preferences.

Patient & Family Advisory Council Improvements & Initiatives:

  • Collaborates with care teams on the development of policies and programs that serve patients and families
  • Participates in medical group process improvement work
  • Provides input into the design and improvements of new and existing medical office buildings
  • Reviews and updates of patient education materials
  • Represents the patient voice in various councils and committees
  • Represents the medical group at national and local opportunities

If you are interested in becoming an advisor, please fill out the form below. PFAC advisors must be willing to participate in regular meetings and project-based work. While meetings are primarily virtual, occasional in-person opportunities are available.

Application Form

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Interested in becoming a PFAC advisor at a different MemorialCare location? Select from below to learn more about your location of choice.